Return Policy

LOVE GUARANTEE

GRESSA Ritual is defined as effortless, luxurious and beautifying. We understand that skincare is personal and want you to be happy with your purchase. For that reason we guarantee you love your GRESSA from first to last drop.

 

RETURNING BY MAIL (U.S.) 
If you have an account or an order number, you can start your return now.

EXCHANGES 
Please go through the return process and write in the notes section what you would like to exchange your item for.

REFUNDS 
All refunds will be credited to your original form of payment or a Gressa Electronic Gift Card.

  • Items Returned by Mail: If you ordered by credit card, we'll credit your account within 14 business days. This will show on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be credited the difference. If you paid with a electronic gift card we'll email you a new electronic gift card. If a credit card was used in combination with an electronic gift card the entire merchandise amount will be refunded to your credit card.
  • Shipping Charges: Unfortunately, we cannot refund shipping charges.

GIFT CARDS 
Gift Cards can't be returned.

INTERNATIONAL RETURNS 
Orders returned directly to Gressa.com will receive a refund for the merchandise but not shipping, duties, taxes or tariffs.