FAQS
Simply click the Join Now button at the top of this page to get started. You will be directed to create a new account. There is no cost to joining, and you earn 50 points upon signing up. Those who were members of our prior rewards program or who have accounts on our site will be automatically enrolled. By signing up for Atelier Insiders, you accept the Terms of Service and Privacy Policy.
There are three tiers: Silver, Bronze, and Gold. Each tier is based on your annual spend on GressaSkin.com. You will start to accumulate points and rewards the day you sign up and your annual spend will be calculated one year after your sign-up date.
Many actions will earn you points within our loyalty program and we are always adding new ways! View the complete list of ways to earn on our Gressa Insiders Page.
We have switched the platforms and your old points have been turned into loyalty coupons that we've offered the last few months. This is a completely new program and point accumulation will begin at the start of the program on 6/28/2024.
Once you have accumulated enough points to redeem a reward, you can simply select one reward from your Rewards page (you must be logged on to see all your redeemable rewards). Points are only redeemable on GressaSkin.com.
We hope you love every botanical beauty purchase, but in the event you need to make a return, the points value of the returned product will be deducted from your balance.
Your balance is displayed on the “My Rewards” link once you're logged onto My Account page.
As long as you have an active Gressa Insiders account, your points will not expire. Your Gressa Insiders account will only be determined as inactive after there have been no changes to your point balance after 1 year.
If you do not earn the points required to maintain your status within 12 months, your status will change to the relevant tier based on your spend. Once you have attained Bronze or Gold status, your status is valid for the next 12 months.